BUSINESS INSIDER: The pandemic caused the restaurant industry to radically reinvent itself
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Deep dive: Insider interviewed several restaurant industry experts, including Brita Rosenheim, a partner at Culterra Capital, to get their take on what lies ahead for 2021.
Most said next year's playbook looks like an accelerated version of 2020. Operators will leverage technology to meet the needs of convenience-hungry consumers. Temporary menu slashes will become permanent. More consolidation is expected as private equity firms and multi-unit operators look to scale operations and grab market share. Here's what they had to say: